Not registered for Patient Access yet but need to make a repeat prescription request?
If you are not registered with the service yet and want to make a medication request please phone the surgery.
Your Repeat Medication
If you need regular medication and your doctor does not need to see you every time, you will be issued with ‘repeat prescription’. You will be provided with a re-order slip which shows a list of medicines that you can request without booking an appointment to see a doctor.
- When you request your medication, we order it, and double-check it before providing it to you. Please allow 5 full working days before collecting your medication.
- At the beginning of every week, check you have enough medication for the following week. You are responsible in checking you do not run out. However if you do run out of a medication please let reception staff know.
- If you wish someone else to collect your medication you must complete a consent form that you will sign to allow them to do this. If we do not have this consent form we can not give them your medication.
How to order your medication
In person
You can do this by returning the re-order slip of a previous prescription for the required medications, or by submitting a handwritten request.
Please put this repeat prescription request in the box at our reception desk.
By post
You can post your prescription slip or written request to us at the Practice.
Telephone
We accept repeat prescription requests by telephone. Please phone after 10am.
Medication reviews
The doctors at the Practice regularly review the medication you are taking. This may involve changes to your tablets, in accordance with current Health Board policies. Please be reassured that this will not affect your treatment. We may sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.
Non-Repeat Items (Acute Requests)
Non Repeat Prescriptions known as “Acute” prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records. This is normally a new medication issued for a trial period and may require a review visit with your Doctor prior to being added onto your repeat prescription records.
Some medications are recorded as acute as they require to be closely monitored by the Doctor. Examples include many anti-depressants, drugs of potential abuse or where the prescribing is subject to legal or clinical restrictions or special criteria. If this is the case with your medicine, you may not always be issued with a repeat prescription until you have consulted with your Doctor again.
Hospital Requests
When you are discharged from hospital you should normally receive 7 days supply of medication.
The hospital will provide you with a discharge letter. Please hand this in to the surgery as soon as possible so that we can make any changes/review your medication on discharge. It can sometimes take over a week for us to receive a copy of your discharge letter so it is quicker if you let us take a copy of yours.
Hospital requests for change of medication will be checked by the GP first, and if necessary your Doctor will issue you with a Prescription. The Practice will endeavour to issue you with your prescription as soon as possible, but it cannot be issued until your medical details are checked by the Doctor.
Additional Requests of Repeat Medication
A Scottish home and Health Department circular from 1971 clarifies the position on prescribing for patients going abroad for extended periods. It states:-
“If a patient intends to go away for a longer period(than two to three week’s holiday) he/she may not be regarded as a resident of this country and would not be entitled to the benefits of the National Health Service…. It may not be in the patient’s best interest for him/her to continue to self-medication over such longer periods…. If a patient is going abroad for a long period, he/she should be prescribed sufficient drugs to meet his/her requirements only until such time as he can place himself/herself in the care of a doctor at his/her destination.”
Where ongoing medical attention is not necessary, the patient may be given a private prescription.
